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How to Find Your Perfect Home

Renting on EcoonLiving is simple, secure, and safe. In just a few steps, you can find and book your ideal rental home across Vietnam.

Why Rent with EcoonLiving?

🛡️

Tenant Protection

Your first month's rent is held securely by EcoonLiving for 48 hours after move-in. If anything is wrong, we'll help you get it resolved or find alternative accommodation.

✅

Verified Properties

All properties are verified with legal documentation and landlord identity checks. You know exactly what you're getting into.

🔐

Secure Payments

Pay securely through VNPay, MoMo, or direct banking. No cash transfers. Your money is protected every step of the way.

🔍

Browse Confidently

Browse detailed listings with photos, videos, and descriptions. No need for physical tours. Find homes online, rent online.

📋

Digital Contracts

Legally-compliant rental contracts generated automatically. E-sign and manage everything digitally - no paperwork hassles.

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24/7 Support

Our Vietnamese support team is available anytime to answer questions or help resolve any issues.

5 Simple Steps to Your New Home

1

Search & Browse Properties

Browse thousands of verified rental properties across Vietnam. Use our smart filters to narrow down by:

  • Location (Ho Chi Minh, Hanoi, Da Nang, etc.)
  • Price range (monthly rent)
  • Property type (room, studio, apartment)
  • Amenities (WiFi, furnished, A/C, etc.)
  • Move-in date

Each listing includes detailed photos, videos, and honest descriptions. No surprises!

2

Chat with the Landlord

Found a property you like? Message the landlord directly through our secure messaging system:

  • Ask questions about the property
  • Discuss terms and availability
  • Share documents securely
  • Get to know each other before committing
  • All conversations are recorded for protection

Our AI also monitors for fraud, so you're protected from scams.

3

Submit an Application

Ready to apply? Submit a formal booking request:

  • Complete your profile with verified ID
  • Submit your application with supporting documents
  • Landlord reviews your application (usually within 24-48 hours)
  • Get approved or receive feedback

Verification helps landlords trust you and get you approved faster.

4

Secure Payment

Once approved, pay your first month's rent securely:

  • Choose your payment method (VNPay, MoMo, Banking)
  • See the exact breakdown (rent + service fee + deposit if required)
  • Your payment is held securely in EcoonLiving's account
  • Instant payment confirmation and invoice

Important: Payment is non-refundable if you don't move in, but covered under our Tenant Protection.

5

Move In & Confirm

Your booking is confirmed. Now it's time to move in:

  • Receive contract with all terms confirmed
  • Get landlord's contact details and location info
  • Move in on your scheduled date
  • Report to local police for residence registration (landlord assists)
  • Confirm move-in status within 48 hours

After confirmation: Your payment is released to the landlord. If there's an issue, contact us within 48 hours and we'll help resolve it.

Tenant Protection Guarantee

What's Covered?

  • ✓Payment Protection: Your first month's rent is held until 48 hours after move-in
  • ✓Property Verification: All properties are checked for legality and safety
  • ✓Cancellation Support: If landlord cancels, we help find alternatives or refund
  • ✓Dispute Resolution: Our team mediates any conflicts fairly
  • ✓Fraud Detection: AI monitors for scams and suspicious activity

In Case of Issues

If something goes wrong, here's what you can do:

Within 48 Hours of Move-In

Report any issues or discrepancies (property condition, missing amenities, etc.)

EcoonLiving Reviews

We investigate with photos and evidence from both sides

Resolution

Landlord fixes issues, or we find you alternative housing or provide a refund

Tips to Get Approved Faster

📸

Complete Your Profile

Add a clear profile photo and write a friendly bio. Landlords want to know who you are. Verified profiles are approved much faster.

✅

Verify Your Identity

Upload a copy of your CCCD/Passport and take a selfie. It only takes 2 minutes and builds huge trust with landlords.

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Be Professional

When messaging landlords, be polite and professional. Ask specific questions about the property. Show you're a serious renter.

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Prepare Documents

Have proof of income, reference letters, or employment letter ready. Some landlords ask for these to speed up approval.

⏰

Act Quickly

Popular properties get booked fast. When you find something you like, apply immediately. Don't wait!

📞

Stay Responsive

Reply to landlord messages promptly. Being responsive shows you're serious about renting their property.

Ready to Find Your Perfect Home?

Join thousands of happy tenants already renting on EcoonLiving.

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